Terms of service

This website disclaimer should be read in accordance with our Delivery Policy, our Returns and Refund Policy, our Privacy Policy and our Cookie Policy.

(1) Introduction – This disclaimer governs your use of our website; by using our website, you accept this disclaimer in full. If you disagree with any part of this disclaimer, do not use our website.

(2) Intellectual Property Rights – Unless otherwise stated, we own the intellectual property rights in the website and material on the website. Subject to the licence below, all our intellectual property rights are reserved.

(3) Licence to Use Website – You may view, download for caching purposes only, and print pages from the website, provided that:

(a) You must not republish material from this website (including republication on another website) or reproduce or store material from this website in any public or private electronic retrieval system. (Though we encourage fair use for academic / non-commercial purposes)

(b) You must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent;

(c) Offers cannot be used in addition to any other offer unless expressly stated. This is inclusive of, but not limited to website discount codes and free product offers.

(4) Limitations of Liability – The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the website remains available or that the material on this website is kept up to date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).

Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under this disclaimer or in connection with our website, whether arising in tort, contract, or otherwise – including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.

However, nothing in this disclaimer shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law. This does not affect your statutory rights.

(7) Variation – We may revise this disclaimer from time-to-time. Please check this page regularly to ensure you are familiar with the current version.

(8) Entire agreement – This disclaimer constitutes the entire agreement between you and us in relation to your use of our website and supersedes all previous agreements in respect of your use of this website.

(9) Law  – This notice will be governed by and construed in accordance with British law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

(10) Product guaranteeWe promise that all of our Iced Coffees will have a minimum best before date of 2 months from the date of delivery and free from severe defect including leakage. If you have received short dated or damaged stock please contact us immediately. We require photo evidence for any claims processed. While we strive to work with reliable and responsible shipping carriers, we understand that cans may occasionally become dented during transit. Unfortunately we are unable to replace or refund any Iced Coffee cans that arrive dented as this is purely cosmetic.

(11) Order cancellation - We strive to ensure that our customers receive their orders in a timely and efficient manner. Due to the nature of our business, we are unable to accommodate cancellations once an order has been placed. We begin processing orders as soon as they are received in order to ensure that they are delivered to our customers as quickly as possible. Therefore, once an order has been placed, it cannot be cancelled before dispatch. We apologize for any inconvenience this may cause, but we believe that this policy helps us to provide the best possible service to our customers. If you have any questions or concerns about your order, please do not hesitate to contact us and we will do our best to assist you. 

(12) Promotions and offers - Each offer or promotional code may have its own conditions or limitations.  When that is the case, the conditions on the specific offer or code, stands. A promotion code or offer is redeemable in its entirety at once and cannot be redeemed partially or incrementally. A promotional code or offer cannot be combined with other offers unless otherwise specified. Promotional codes and offers have no monetary value and cannot be used commercially. All offers are subject to availability.

Subscription welcome discount
Applies a monetary discount. Only valid for first subscription orders. Available once per person or household, multiple uses per person or household will be blocked.

15% Off when you buy two cases of drink
Our website automatically applies a standard 15% discount for one-off and subscription orders of 2 or more cases. This 15% offer can be used multiple times. This offer is not valid in conjunction with other offers and discount codes.

(13) Prizes and vouchers

Supply of Iced Coffee Prize Giveaways
Winners will be chosen at random and contacted to arrange. Prize entitles winner to one case of Jimmy’s per month for the allocated length of time; either 3, 6 or 12 month supply (depending on prize advertised).

Website vouchers

Only valid for use on drinks products. Excludes use of merchandise and other novelty items unless expressly stated. Vouchers may have an expiry date which you will be notified of upon receiving your voucher.

 

(14) Our Contact Details – Our preferred method of communication is by email but you are welcome to contact us in any of the following ways.

By email: shop@jimmysicedcoffee.com

By phone: +44(0)1202 611364

In writing: Jimmy's Iced Coffee, Unit 1, Beaver Industrial Estate, 8 Airfield Road, Christchurch, Dorset, BH23 3TG